Terms of service

OVERVIEW

This website is operated by Rancé US Official Online Boutique. Throughout the site, the terms “we,” “us,” and “our” refer to Rancé US Official Online Boutique.

Rancé US Official Online Boutique offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by the following Terms & Conditions (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not access the website or use any services.

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have given consent for any minor dependents to use this website under your supervision.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any applicable laws in connection with the use of this website.

You must not transmit viruses, malicious code, or any harmful technology through the website.

Any breach or violation of these Terms may result in immediate termination of your access to our services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

We reserve the right, at our sole discretion, to refuse, limit, cancel, or reject any order suspected of fraud, unauthorized resale, or unauthorized distribution activity.

You understand that your content, excluding payment information, may be transferred unencrypted over various networks and adapted to technical requirements of connecting devices or networks. Payment information is always encrypted during transfer through secure payment gateways.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or services without prior written consent from Rancé US Official Online Boutique.

Products purchased through the Rancé US Official Online Boutique are intended for personal use only and may not be purchased for commercial resale or unauthorized distribution.

SECTION 3 — PRODUCTS & AVAILABILITY

Rancé US Official Online Boutique offers luxury fragrances, soaps, and related creations that may be modified, discontinued, or updated at any time without prior notice.

All creations are subject to availability and may be withdrawn at any time without notice.

We make every effort to display product descriptions, imagery, packaging, and colors as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual appearance of the products.

Certain creations may be produced in limited quantities and are subject to return or exchange only in accordance with our Return & Refund Policy.

We reserve the right to limit quantities purchased per order, household, or customer.

SECTION 4 — PRICING & PAYMENT

All prices displayed on the website are listed in U.S. Dollars (USD).

Prices and product availability are subject to change without notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions and to cancel orders arising from such errors.

Payments are securely processed through authorized third-party payment providers.

SECTION 5 — SHIPPING

Orders are processed within standard business processing times. Delivery estimates are provided for convenience only and are not guaranteed.

Rancé US Official Online Boutique is not responsible for delays caused by shipping carriers, weather conditions, operational interruptions, or incorrect shipping information provided by the customer.

Customers are responsible for ensuring that all shipping and billing information is accurate at the time of purchase.

Additional shipping terms are outlined in our Shipping Policy.

SECTION 6 — RETURNS & REFUNDS

Returns, exchanges, and refunds are governed by our Return & Refund Policy available on this website.

Due to the nature of luxury fragrance and personal care products, certain items may not be eligible for return.

We reserve the right to deny returns, refunds, exchanges, or replacement requests that do not comply with our policies.

SECTION 7 — ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all transactions made through the website.

You agree to promptly update your account information, including your email address and payment details, to ensure successful processing of your orders.

SECTION 8 — THIRD-PARTY TOOLS & LINKS

Certain content, services, or tools available through the website may include materials from third parties.

We are not responsible for examining or evaluating the content, accuracy, or policies of third-party websites or services and assume no liability for any third-party materials, products, or services.

Your interactions with third-party websites are governed solely by their own terms and policies.

SECTION 9 — USER COMMENTS & SUBMISSIONS

If you submit reviews, comments, suggestions, ideas, or other materials to us, you agree that we may edit, publish, reproduce, distribute, and use such submissions without restriction or compensation.

You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, or proprietary rights.

We reserve the right to remove content deemed unlawful, offensive, defamatory, abusive, misleading, or otherwise objectionable.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

SECTION 11 — ERRORS & INACCURACIES

Occasionally there may be information on the website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping information, availability, or other content.

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information on the website is inaccurate at any time without prior notice.

SECTION 12 — PROHIBITED USES

You are prohibited from using the website or its content:

For any unlawful purpose
To violate any laws or regulations
To infringe upon intellectual property rights
To transmit malicious software or harmful code
To collect personal information of others
To interfere with the security or functionality of the website
To engage in fraudulent, abusive, misleading, or unauthorized activity

We reserve the right to terminate your use of the website for violating any prohibited use.

SECTION 13 — INTELLECTUAL PROPERTY

All content available on this website, including but not limited to text, logos, trademarks, product names, graphics, photography, packaging designs, videos, and visual elements, is the exclusive property of Rancé US Official Online Boutique or its licensors and is protected under applicable intellectual property laws.

Any unauthorized use, reproduction, distribution, modification, or exploitation of any content is strictly prohibited without prior written authorization.

SECTION 14 — FRAGRANCE & PRODUCT DISCLAIMER

Individual reactions to fragrance, soaps, and personal care products may vary.

Customers are responsible for reviewing ingredient information prior to use.

Rancé US Official Online Boutique shall not be held liable for allergic reactions, sensitivities, misuse of products, or improper storage or handling of products after delivery.

SECTION 15 — DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

The website and all products and services provided through it are offered “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, secure, or error-free access to the website.

To the fullest extent permitted by law, Rancé US Official Online Boutique and its affiliates, directors, officers, employees, suppliers, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from the use of the website or products purchased through the website.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

SECTION 16 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Rancé US Official Online Boutique and its affiliates, partners, officers, employees, and service providers from any claim, demand, liability, damages, or expenses arising from your violation of these Terms or misuse of the website.

SECTION 17 — FORCE MAJEURE

Rancé US Official Online Boutique shall not be held liable for delays or failure to perform resulting from events beyond our reasonable control, including but not limited to natural disasters, weather events, transportation disruptions, labor shortages, cyberattacks, governmental actions, supply chain interruptions, or carrier delays.

SECTION 18 — TERMINATION

These Terms remain effective unless terminated by either you or us.

We reserve the right to terminate or suspend access to the website or services at our sole discretion without prior notice if we believe you have violated these Terms.

SECTION 19 — GOVERNING LAW

These Terms & Conditions and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of the State of New Jersey, United States.